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Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To inquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Returns of merchandise are not accepted. If there is an issue with your order (damaged product, preparation error, or any other anomaly), please contact our customer support team. After review, a refund or appropriate solution may be provided if the issue is confirmed.

If a refund is approved, it will be processed after review by our customer support team.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).