Foire aux questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Returns of merchandise are not accepted. If there is an issue with your order (damaged product, preparation error, or any other anomaly), please contact our customer support team. After review, a refund or appropriate solution may be provided if the issue is confirmed.
If a refund is approved, it will be processed after review by our customer support team.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).